Step 1 – Create a New Goal

Log into your Google Analytics account > "Settings" > "Goals" >  Click “+New Goals”

Step 2 – Customise Goal Set-Up

Under Goal Set-Up > Click “Custom“

Step 3 – Customise Goal Description

Insert the Goal Description name “Get callback” > Select “Event” as the Goal type.

Step 4 – Customise Goal Details

Insert the Goal Description name “Get callback” > Select “Event” as the Goal type.

Step 5 – Acquire code for Google Analytics

Click on the top left-hand corner of Google Analytics > Copy the code in red box

Step 6 – Input code into your Novocall account

In your Novocall account > "Settings" > "Widget Settings" > "Google Analytics" > Paste code copied earlier

Congratulations! You have officially integrated Google Analytics with your Novocall account.

Common Question: Which data will be sent to my  Google Analytics account?

  • WhatsApp
  • Calls
  • Scheduled Calls
  • Message
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