Google Calendar Integration

Google Calendar Integration

Written by Putri Wibowo
Last update: Sunday, May 17, 2020

Sync your Google Calendar with your Novocall call scheduling

With Google Calendar, you'll be able to sync you or your sales agents' schedules with your Novocall widget's scheduled times.

How does it work?

Novocall sits on top of your connected Google calendar, and checks for events. It will interpret such events as conflicts, blocking out the call agents' time slot and prevents visitors from scheduling new event.

*If you have multiple agents with same working hours:

The time slot will not be blocked out by 1 scheduled booking as the other agent will be available.

Thus, when you add events to your Google calendar, as long as you ensure it is marked busy and not free/available, Novocall will see it as a conflict and block it out.

How do I link my Google Calendar?

1. Select call agent to link calendar

Integrations > Google Calendar > Select a Call Rep

2. Select Google Account

3. Select the calendar of your choice

4. Done! You're synced to your Google Calendar.

Check or edit existing links:

Navigate to Overview > Google Calendar

View options, choose another calendar or unlink calendar


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Written by Putri Wibowo.