After installing the widget on your website, it's time to:
(i) Set up call reps
(ii) Customize the appearance of your widget
Step 1 - Set Up Call Reps
You'll want to have agents behind your widget, so calls would be routed to them easily.
(i) Navigate to Call Reps:
(ii) Add more Call Reps:
(iii) Customize your working hours
By default, your office hours are set to weekdays from 9am to 5pm. You can edit your office hours - just choose the days and times you’re in the office.
Note: Your office hours are calculated based on your widget's local timezone.
Step 2 - Customize Your Widget
Navigate to Settings > Widget Settings:
(i) Upload your company logo
(ii) Change your widget look
Under Design, you can change your widget look to suit your brand.
Important: Bottom Right corner houses the demo widget, where you can see a preview of design changes.
(iii) Change your widget content
Every single page of your widget content could be customized!
Check out our guide on testing your widget to make sure it works perfectly.